October 2008 – Abbey’s call centres in trouble again
After an argument with a worker at an Indian call centre, George Bates, had his debit card retained by a bank machine ... more

October 2008 – Jonathan Ross & Russell Brand make obscene calls on air

All the media coverage of the phone calls made on air by Jonathan Ross & Russell Brand ... more

October 2008 Equidebt issued with Notification from Ofcom
Equidebt, a debt collection company was issued with a Notification from Ofcom … more

October 2008 – trueCall launched in the UK to protect consumers against nuisance calls
Steve Smith and John Price, directors of Brookmead Consulting, launched trueCall …more

October 2008 – Man jailed for 4 years for making abusive and threatening phone calls
A man in Lancashire was jailed for 4 years for making over 100 abusive and threatening phone calls … more

October 2008 - Alliance & Leicester fined £7m for telephone mis-selling
The Financial Services Authority fines Alliance & Leicester £7m for mis-selling payment protection insurance …more 

September 2008 - Barclaycard guilty of  “the most serious case of persistent misuse by making silent and abandoned calls that Ofcom has ever investigated”

Barclaycard were fined the maximum permitted amount by Ofcom for persistent misuse …more 
 

September 2008 - Liberal Democrats make 250,000 illegal Robocalls

The Liberal Democrats phoned quarter of a million voters in marginal constituencies with a recorded message …more

September 2008 – Thousands of silent calls made to householders in Devon
Many thousands of householders in the Exeter area received repeated silent calls during the night …more

September 2008 - Ofcom releases its new Statement

Ofcom released a new Statement on persistent misuse …more

 
August 2008 - Rule changes on recorded messages and abandoned calls in the US
The Federal Trade Commission in the US made two changes to its telemarketing regulations. …more

August 2008 - Ofcom investigates Ultimate Credit Services Ltd

Ofcom revealed that UCS made a total of 25,044 abandoned calls during the seven month period 1 October 2006 to 30 April 2007 …more

June 2008 - ICO serves an enforcement notice on Weatherseal

The ICO served an enforcement notice on Weatherseal Holdings Ltd …more

June 2008 - Ofcom investigates Barclaycard

Ofcom issued a persistent misuse notification to Barclaycard …more

May 2008 - Information Commissioner wants information about automated calls

The Information Commissioner's Office have asked the public for any information about automated calls …more

March 2008 - Mobile phone mis-selling

Ofcom issued a consultation on mis-selling in the mobile phone market. …more

March 2008 - Ofcom fines Abbey and Complete Credit Management

Ofcom imposed financial penalties on Abbey National plc and Complete Credit Management Limited for making an excessive number of abandoned calls …more 

February 2008 BT throws down the gauntlet to other telecoms operators

BT has pledged to scrap call charges for calls to its helpdesk and customer services …more 

January 2008 - ICO serves notice on SBP Ltd., trading as Europlas

Europlas was found to be in breach of the Privacy & Electronic Communications Regulations. …more

January 2008 - Brookmead issues its response to Ofcom’s consultation
Brookmead Consulting made a point of raising two key issues in its response to Ofcom’s consultation …more